What We Handle and Why
When you open an account we collect your email, phone number, and the verification details you provide during sign-up. We process payment data when you deposit via Touch 'n Go eWallet, Boost, GrabPay or FPX—transaction amounts, timestamps, and wallet identifiers flow through our payment gateway so
-
1
we can credit your account and match withdrawals to the correct wallet. We log session data including IP address, device type, browser, and the pages you visit inside the lobby so we can detect unusual activity and keep your login secure. We do not sell or
-
2
share personal data with third parties for marketing. Access to this service depends on local law and is available where local law permits. Game activity—the titles you open, bet amounts, session length, and balance changes—is recorded so we can calculate your account total, handle disputes, and
-
3
meet audit requirements. We store cookies on your device to keep you logged in between visits and remember language and currency preferences; you can clear these through your browser settings at any time. We keep personal data for as long as your account remains active, plus
-
4
a retention period required by financial record-keeping rules after closure. If you want to see what we hold, correct an error, or ask us to delete your data where the law allows, contact our support team through live chat or email. We secure all stored data
-
5
with encryption and limit internal access to staff who need it to operate accounts, process payments, or respond to your support requests. Third-party processors—payment gateways, fraud-detection services, game studios—receive only the data required to complete their specific task and are bound by confidentiality rules. We do
-
6
not transfer personal data outside Malaysia except to our core platform infrastructure, which operates under contracts that enforce the same privacy standards.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.